Last update May 24, 2018
We are committed to safeguarding the privacy of users of Acme Systems products and services.
For customers based in the European Union (EU) we make every effort to be fully GDPR compliant. For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ and a ‘data processor’ of your personal information.
Acme Systems Data Protection Officer is Sergio Tanzilli, you can reach him via email, firstname.lastname@example.org.
Our Physical address is:
Via Aldo Moro 53, 00055 Ladispoli (RM), Italy
1.1. When we say “we,” “our” or “us” and “Acme Systems” we are referring to Acme Systems srl.
1.2 “Services” means the any and all services provided by the Acme Systems website(s).
1.3 “Products” means the physical products produced and sold by Acme Systems including, for example boards, pcbs, accessories and any kits.
1.4 “You” means yourself and any entities you represent. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates and all users who access our services through your account to these terms and conditions, in which case the terms “you” or “your” shall refer to such entity, its affiliates and users associated with it. if you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this agreement and may not use the services.
1.5 “Third Party Products” includes but is not limited to applications, websites, APIs, cloud services, software, or hardware, produced by anyone other than Acme Systems, that interact with, use or connect to any Acme Systems Products or Services.
If you sign up for any of our Services, or visit a website operated by or on behalf of Acme Systems (a “Acme Systems Website”), you provide certain information to us in order to set up and maintain an account with us (“Account Data”). This may include information such as: your name, title, company, email address, phone numbers, age range and payment information. The detailed list of personal data to provide is reported in the following paragraphs.
You may also provide information to us when you report a problem with one of our products or services, when you contact us with an account management question, a technical problem, to comment on a Acme Systems Website, or when you ask for information about our products or services. You may choose not to provide certain types of Personal Data to us, but please be aware that in that case some functionality may not be available to you. We will let you know prior to collection of the information whether the provision of Personal Data we are requesting is compulsory or voluntary, and the consequences of not providing that information.
We may collect additional information in relation to specific products or services:
We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. Although Acme Systems services do not request or intentionally collect any sensitive personal information, we realize that you might store this kind of information in your projects, such as in a repository saved on our servers. If you store any sensitive personal information on our servers, you are consenting to our storage of that information on our servers.
We do not intentionally collect information that is stored in your repositories or other free-form content inputs. Information in your repositories belongs to you, and you are responsible for it, as well as for making sure that your content complies with our Terms of Service. Acme Systems employees do not access repositories unless required to for security or maintenance, or for support reasons, with the consent of the repository owner.
Acme Systems Community hosts discussions, blogs and information which help to deliver a Acme Systems-based design efficiently through collaboration with Acme Systems engineers, our ecosystem of partners and tech enthusiasts.
Our web server logs, browser cookies and local shared objects may collect details of your domain name, operating system, browser type, IP address, a unique identifier for your computer, or other access device and details of your visits to a Acme Systems including, but not limited to, traffic data, location data, weblogs and other communication data, the services and resources that you access and your use of such resources.
We collect and store information about your visit to Acme Systems Websites automatically using browser cookies (files which are sent by us to your computer) or similar technology which we can access when you visit a Acme Systems Website in future.
The Acme Systems websites work also as a portal to let you input your personal data for specific purposes:
To contact us for information or support about Acme Systems products and services, via email. The personal data requested are: your name and your email address.
To contact us for information or support about Acme Systems products and services, via web form or to access technical or marketing content such as: white papers; ebooks; technical reports. The personal data requested are: First Name (required); Last name (required); Your Email (required); Country (required); Your Job (required); Your Company (not required).
All user data is collected and stored in Acme Systems servers physically located in datacenters of Germany.
While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we take many steps to protect your privacy. By using our Services, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in Acme Systems servers and those third parties with whom we share it as described in this policy.
When we transfer Personal Data to servers controlled by a third-party data hosting company we conduct security checks on these companies to ensure adequate safeguards are in place to protect the transfer of Personal Data. We take steps reasonably necessary to ensure that Personal Data is transferred securely. Unfortunately, the transmission of information via the internet, server, database, network or email transmission is never fully secure or error free. Although we do our best to protect Personal Data, we cannot guarantee the security of the Personal Data you transmit to us, and you accept the inherent risk associated with such transmission.
We use Personal Data for our legitimate business interests, with your consent, or in order to comply with our legal obligations.
We process Personal Data for the following purposes:
operate our business. This means we use your data to provide a product or service to you, to provide you with technical support, to respond to your questions, to provide further information in respect of services you have purchased from us, to determine trends and measure site usage which aids in the design of new products and services, to protect against wrongdoing, and to enforce our website terms and conditions of use and other agreements.
We may process your Personal Data for: 1) forensics purposes, which includes investigating and preventing security incidents such as breaches, attacks and hacks; and 2) audit purposes, which includes use for administrative purposes, such as billing and transaction logs.
We consider your information to be a vital part of our relationship with you. We do not sell your Personal Data to third parties, including to third-party advertisers.
There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below:
In the event that we sell or buy any business or assets, or if Acme Systems, or substantially all of its assets are acquired by a third party, the relevant Personal Data held by us will be one of the transferred assets.
We may use or disclose your Personal Data in order to comply with a legal obligation, to prevent loss of life or injury, or to protect the rights or property of Acme Systems. Where possible we will tell you in advance of such disclosure.
We disclose Personal Data in the ordinary course of business when we engage suppliers to help provide products and services to you. For example, we may engage marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others. We provide Personal Data to third parties solely for the purposes of delivering our products and services.
We may share aggregated demographic data with our partners or third-party providers. This data is not linked to any information that can identify any individual person.
If you connect or integrate any social media services with services we provide, you may receive social notifications either from us or from third-party companies providing social media services. You can manage these social notifications by changing your privacy settings on the relevant social media site or by discontinuing your interaction with the third-party site. If you register and provide information to a forum or blog, the information you provide will be published for anyone to see. Where you create a connection between Acme Systems services and third-party sites, we may collect, use, disclose, transfer and store or retain information relating to your account with such third-party services.
We have appropriate security measures in place to protect against loss, misuse or alteration of information that we have collected. We use industry-standard encryption technologies when transferring and receiving Personal Data, we use network access control technology to limit access to the systems on which Personal Data is stored, and we monitor for possible vulnerabilities and attacks. Unfortunately, we cannot guarantee that the technical, physical and organizational measures we take will prevent every security threat, nor can we guarantee that your Personal Data will not be improperly accessed, used, altered or destroyed.
By collecting or storing your Personal Data, we do not undertake to be bound by any additional information security measures that may apply to you or your Personal Data under other laws, or additional protection that applies to the processing of sensitive personal data, unless we have agreed in a separate services agreement to do so.
If we become aware that there has been a breach in security of any of the Personal Data that we store or that is stored by our third-party service providers, we will promptly notify you as required by law and consistent with our need to determine the scope of the breach and to safeguard our systems.
We keep Personal Data only for as long as necessary for the purposes for which it was collected, to provide you with products or services, for legitimate business interests including audit and forensics purposes, and where required or permitted by law. Please note that even if we delete your Personal Data it may persist on backup or archival media for an additional period of time.
In compliance with GDPR, you can request access (i.e. to transfer in a structured, commonly used and machine-readable format, to you), correction or deletion of any personal information that Acme Systems has about you. You can access, change or delete your personal information at any time by emailing us at email@example.com. Your request will be completed within 30 days.
You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent.
These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.